Privacy Policy
Last updated: 05/02/2026
Introduction
This Privacy Policy explains how Foramen Dental Education (“Foramen”, “we”, “our”, or “us”) collects, processes, stores, and protects personal data when acting as a data controller, determining the purposes and means of processing personal data.
This policy applies to personal data collected through:
- Your use of our website;
- Registration and purchase of our courses, training programs, or educational services;
- Submission of applications for clinical residencies or training programs;
- Participation in online or in-person educational events;
- Communication with us via email, phone, forms, or other channels;
- Interactions with our advertisements, newsletters, or social media.
This Privacy Policy describes how we collect, use, store, disclose, and delete personal data, and outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).
By accessing our website or using our services, you confirm that you have read and understood this Privacy Policy.
1. What data do we collect?
In this Privacy Policy, the terms “personal data”, “personal information”, “data”, and “information” refer to any information relating to an identified or identifiable natural person.
Personal identification and contact information
- Full name
- Email address
- Phone number
- Address
- Nationality
- Date of birth
- Professional profile image (if provided)
Professional information
- Job title
- Clinic or organization name
- Professional qualifications
- Training background
- Curriculum vitae (CV)
- Professional experience
Financial and billing information
- Billing details
- Payment confirmation details
- Bank account information (IBAN) when provided for SEPA Direct Debit mandates
Payment information is processed by secure third-party payment providers. We do not store full credit card details.
Contractual information
- Courses purchased
- Event registrations
- Program participation details
- Applications submitted
Customer interaction data
- Communication records
- Customer support interactions
- Feedback or reviews
Data you provide directly
Course registration and payments
When registering for a course or program, we may collect your name, contact details, professional information, and billing data.
Payments made through our website are processed by third-party payment providers.
For certain payment plans, such as deposit-based registrations, you may be asked to provide your IBAN in order to create a SEPA Direct Debit mandate through a certified payment provider.
The SEPA mandate will be issued and authorized separately, and no direct debit will be executed without your formal authorization.
Applications for programs
When applying to residency programs or training courses, we may collect additional information including professional background and CV.
Customer support and communication
When you contact us via email, phone, or forms, we collect information necessary to respond to your request.
Data collected automatically
Usage data
We analyze how users interact with our website in order to improve performance, functionality, and user experience.
Device and technical information
- Device type
- Operating system
- Browser type
- IP address
- Internet service provider
Cookies and tracking technologies
We use cookies and similar technologies to improve usability and analyze website performance.
2. What legal grounds do we rely on?
Consent
In certain cases, we process personal data based on your explicit consent, particularly for marketing communications.
Performance of a contract
We process personal data when necessary to deliver services requested by you, including course registrations, billing, and participation in training programs.
Legal obligations
We may process personal data to comply with legal obligations such as accounting and tax requirements.
Legitimate interests
We may process personal data to support legitimate business interests, such as improving services, maintaining security, and communicating with participants.
3. What are the purposes of processing your data?
Providing educational services
To manage course registrations, applications, and participation in training programs.
Payment processing
To manage billing, deposits, and payment arrangements related to our courses and services.
Customer communication
To respond to inquiries, provide support, and communicate with participants regarding programs or services.
Marketing communications
To inform you about upcoming courses, events, and educational opportunities. You may unsubscribe at any time.
4. How do we share your data?
We may share personal data with the following entities:
- Website hosting providers
- Payment processors
- Email communication platforms
- Analytics and marketing providers
- Professional advisors such as accountants or legal consultants
All third-party providers are contractually obligated to maintain appropriate security and data protection standards.
5. International data transfers
Some service providers may process data outside the European Economic Area (EEA).
When this occurs, appropriate safeguards such as Standard Contractual Clauses (SCCs) are implemented to ensure adequate data protection.
6. Your privacy rights
Under the GDPR, you have the following rights:
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
To exercise your rights, please contact us using the details provided below.
7. Cookie Policy
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve user experience.
Why we use cookies
- Ensure website functionality
- Analyze website traffic
- Improve performance and usability
- Provide personalized content
8. Contact Information
Foramen Dental Education
Rua Santa Catarina 594
4000-446 Porto
Portugal
Email: foramendentaleducation@gmail.com
Phone: +351 962 075 456
If you believe your data protection rights have been violated, you may lodge a complaint with the Portuguese Data Protection Authority (CNPD).
